How do I reset my Claude password?
Step-by-step reset process
Visit claude.ai/login and click the 'Forgot password?' link below the sign-in button. Enter the email address associated with your Anthropic account. You'll receive an email from Anthropic with a secure reset link — check spam, promotions, and any filtered folders if it doesn't appear within 5 minutes. Click the link, enter a new password (minimum 8 characters, mixed case recommended), and confirm. You'll be signed in automatically after reset.
- Use the exact email on your account
- Check spam and promotions folders
- Reset link expires in 1-2 hours
- New password must be at least 8 characters
If you can't access the email
If you no longer have access to the registered email, you'll need to contact Anthropic support at support.anthropic.com. Provide your account details, recent conversation references, and any billing receipts to verify ownership. This process can take 1-3 business days. There's no self-service option for email changes without access to the current address.
Common mistakes
- Trying to reset via the Anthropic Console (console.anthropic.com) — that's for API keys, not Claude.ai login.
- Using a password manager's old entry after reset without updating it.
- Assuming the reset link works indefinitely; it expires in 1-2 hours.
