How do I report inappropriate responses from Claude?
Reporting Within the Chat
Most Claude interfaces include a way to give feedback on a response. Look for a thumbs-down icon or a flag symbol near the response. Click it, and you may be able to select a reason or add details.
This feedback goes to Anthropic to help improve Claude's safety and performance. You don't need to provide personal information, but detailed feedback can be more useful.
If you don't see an option, check the menu or settings for a 'Report' or 'Feedback' feature. The exact location can vary by platform (web, iOS, Android).
- Click the thumbs-down or flag icon on the response.
- Select a reason and optionally add comments.
- Feedback helps Anthropic improve safety.
- Options may vary by device or app version.
- No personal info required, but details help.
Other Ways to Report
If the in-chat reporting doesn't work or you have a more serious concern, you can contact Anthropic support directly. Look for a 'Contact Us' or 'Support' link in the app or on Anthropic's website.
For urgent safety issues, such as threats of violence or self-harm, contact local emergency services first. Anthropic's support is not an emergency service.
When reporting, include as much detail as possible: what you asked, what Claude said, and why it seemed inappropriate. Screenshots can help if available.
- Contact Anthropic support via the website or app.
- For emergencies, call local emergency services first.
- Include details: your prompt, Claude's response, why it's a problem.
- Screenshots can be helpful for support.
- Reports are reviewed, but you may not get a personal reply.
Common mistakes
- Assuming reporting a response will immediately change Claude's behavior for you; it's used for broader improvements.
- Not reporting because you think it won't matter; reports help identify patterns and fix issues.
- Using the report feature for emergencies; it's not monitored 24/7 for urgent safety.
