Can I get a refund for Claude Pro?
Anthropic's refund policy
According to Anthropic's terms, payments for Claude Pro are non-refundable. If you cancel, you retain access until the end of your billing period but won't get money back for unused time. This is similar to many subscription services.
However, Anthropic may consider refunds on a case-by-case basis for accidental charges or technical issues. You can contact support through the help center to ask. There's no guarantee, and decisions are at their discretion.
App store and regional differences
If you subscribed through the Apple App Store or Google Play, refunds are handled by those platforms, not Anthropic. Apple and Google have their own refund processes, which may be more lenient. You can request a refund through your app store account.
In some countries, consumer protection laws may give you additional rights, such as a cooling-off period for digital purchases. Check local regulations. In the EU and UK, for example, you may have a 14-day right of withdrawal for digital services under certain conditions.
- Direct from Anthropic: generally no refunds
- Apple App Store: request via Apple's refund page
- Google Play: request via Google Play help
- EU/UK: possible 14-day withdrawal right
- Contact support for exceptional cases
Common mistakes
- Assuming you'll get a prorated refund when you cancel—Anthropic doesn't prorate.
- Requesting a refund from Anthropic when you paid through an app store; you must go through the store instead.
